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They’re also developing a simultaneous localization and mapping (SLAM) technology, which helps calculate the position of virtual objects relative to their environment, enabling AR interactions without the need for markers, such as QR code or a special image.
(Was never explained why she could ‘phone but not email! A different league in CEOs from a customer’s point of view I’m sure you’ll agree?! Do have a look at the other Tesco posts some are more amusing 🙂 This entry was posted in Complaining, Complaints, Complaints gaining redress, General complaints and tagged Bad customer service, bad service, CEO Tesco CEO, Competition, complaint, Complaints, contempt, Customer engagament, Customer feedback, Customer satisfaction, Customer Service, Customer Service Complaints, Customer service survey, customer service training, Dave Lewis, equip staff, executive team, ignorance, Improve customer service, Matt Davies, Omnishambles, Phillip Clarke, poor customer service, Sainsburys, social media customer care, social media skills, Terry Leahey, Tesco, Which?
) 19 June – received an email from the Customer Relations Manager at Tesco apologising and saying that the CEO office had responded. As you can see, it wasn’t about gaining money it was about the principle of the thing.
I was told that he needed to “…give [me] a few pennies and that somewhere between £5 and £10 will be credited to [my] account.” Told him not acceptable!
More confusion and went back after shopping and was given misinformation and nothing in writing although I requested it.
There are three types of official accounts: service account, subscription account and enterprise account.
Once users as individuals or organizations set up a type of account, they cannot change it to another type.The new 3.0 version of the Coast to Coast AM i Phone app is here.It's a lean, mean, Coast to Coast AM downloading machine. It was my latest dealings with Tesco Customer Service that gave me the final nudge to get this Blog started!Update January 2015– I have realised that when you put “Tesco Complaints” into Google that this post comes up. Since writing this post I have had more dealings with Tesco, including taking them to Court. Also people will insist on assuming that they can complain to me as if I were a Tesco employee.In this version, we bring back the ability to download shows, so you can collect the most recent shows to listen to at your leisure.