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The resident involved was not harmed but certainly it was a serious incident." Date: April 2013 Facility: Autumn Care of Norfolk City: Norfolk State: VA Type of facility: Nursing home How it became public: Government inspection report Social media site: not specified Description: A newly hired nursing assistant posted a picture of a resident with Down's Syndrome on a social media network without consent.
Both employees were "counseled" for not maintaining confidentiality.The employees admitted taking photos and sharing them with one another and with friends.Both pleaded no contest to misdemeanor counts of disorderly conduct and invasion of privacy through use of a surveillance device.In its plan of correction, the home said the photo was removed from Instagram and no other residents were affected. The director of nursing services said "it was brought to my attention by (staff) that on (another staff's social media website) posted something that said 'this is why I love my job' and then there were people's feet but no faces and (Resident #3) was singing.I didn't do an investigation because there was no identifiable people and not sure if (Administrator) might have spoke to (her/him)." The home did not return multiple calls seeking comment.A lawyer for the facility told the Green Bay Press-Gazette at the time the women were charged that both were screened before they were hired, and both were fired after an investigation.
The current executive director declined to comment beyond saying the facility has changed ownership since the incident.
Voices in the video could be heard taunting her, saying among other things: "The boss lady said that if you don’t wash the dishes, she will slap the black off you…and she called you a bitch.” The aide pleaded guilty to one count of willful violation of health laws, a misdemeanor.
The home's administrator Susan Murty said an investigation started immediately when an employee discovered the posting and the home worked with authorities to determine its scope.
The home's administrator, Darlene Crispell, told Pro Publica that officials reported the incident immediately to the state health department and fired the staff member involved.
"Our training has included the prohibition of electronic devices in the work areas as a result. Technology is a problem for us, for everybody, these days...
The employee apologized and immediately removed the photo.